Shipping & Returns:

Return Policy

 Unworn items can be returned or exchanged within 10 days of receipt. All items must be returned with all tags and labels intact. For U.S domestic orders shipping is free on exchanges and returns. For International returns customer must cover return shipping charges. In case of an exchange shipping of the replacement will be free. In case of a return, original shipping charges will not be refunded. To coordinate exchanges or returns please email CustomerService@JulianChang.com

 

U.S. Shipping

Once received, orders will be shipped within 2 business days. All orders in the continental United States are eligible for complimentary standard shipping via USPS. Overnight shipping can be chosen for an additional charge of $22. Two-day shipping can be chosen for an additional charge of $12. Saturday delivery can be chosen for an additional charge of $36. 

 

International Shipping

We ship to most countries around the world. Rates vary by region. Please note: Customers are responsible for local duties & taxes in their country. If for any reason customer is not willing to pay the corresponding duties & taxes the return shipment will be deducted from the amount refunded.